Signposting Services in Oxfordshire

MASH (Multi-Agency Safeguarding Hub)

If you have a concern about a child, please call MASH:
Phone: 0345 050 7666
(8.30am – 5pm Mon-Thu, 8.30am – 4pm Fri)

Outside office hours:
Emergency Duty Team: 0800 833 408

SENDIASS Oxfordshire

Parent guides, drop-in sessions and links for families of children with special educational needs.
Phone: 01865 810516 (weekdays 9.30am – 2.30pm)
Website & Resources

ADHD Oxfordshire

Independent information and support for people and families living with ADHD.
Phone: 01865 731378 | Email: enquiries@adhdoxfordshire.co.uk
Website

Autism Family Support Oxfordshire

A charity supporting children and young adults on the autism spectrum and their families.
Website & Contact

The Challenging Behaviour Foundation

A UK charity focussed on the needs of people with severe learning disabilities whose behaviour challenges, and their families.

Family Support Line:
0300 666 0126

Local Family and Children’s Centres

You can contact your local Family and Children’s Centre for support with children and family circumstances.

Parental Courses

Access a variety of courses designed to help with parenting skills and family development.

CAMHS (Child and Adolescent Mental Health Services)

NHS services that assess and treat young people with emotional, behavioural, or mental health difficulties.

Phone: 01865 902515
Email: oxonCAMHSSPA@oxfordhealth.nhs.uk

Oxfordshire Mind

A local mental health charity providing dedicated support and resources for parents and young people.

Email: info@oxfordshiremind.org.uk

The Pump House Project (COGS)

Counselling and emotional support specifically for young people aged 12–25 years.

Riverside Counselling Service

Counselling for young people from age 12 in Henley, Wallingford, Berinsfield, and Didcot.

Phone: 01491 876670
Email: contact@riversidecounsellingservice.co.uk

Good Food Oxford

An interactive map of foodbanks, community larders, and food support services across Oxfordshire.

Small Steps

Donations of clothes and equipment for babies and children to help families who may struggle to afford these items. This includes providing ‘Baby Baskets’ to Oxford mums-to-be.

Refugee Council

Expert advice and support for Ukrainian refugees navigating life in the UK.

Support Line:
0808 164 8810

Asylum Welcome

Information, advice, and practical support to asylum seekers, refugees, and vulnerable migrants in Oxfordshire. They help families feel safe and respected as members of our community.

Phone: 01865 722082

Refugee Council

A leading national charity working with refugees and people seeking asylum across the UK, providing support and campaigning for their rights.

Be Free Young Carers

A charity in Oxfordshire working exclusively with young carers to widen their life options and improve their emotional health, resilience, and development.

Address:
Harwell Innovation Centre, 173 Curie Avenue,
Didcot, OX11 0QG

Phone: 01235 838554
Email: yc@befreeyc.org.uk

Topaz Oxford

A safe space for young people (aged 13–19) who are Lesbian, Gay, Bisexual, or Transgender to explore their feelings and gain a better understanding of themselves.

Strong Family Alliance

An organization that helps LGBTQ+ children come out and provides essential information for parents on how to become effective supporters and allies.

The Trevor Project

Providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning (LGBTQ) young people.

Money Saving Expert: Family Grants

A comprehensive breakdown of grants available for families struggling during the cost-of-living crisis.

Turn2Us

A national charity providing practical help and financial tools to people struggling to make ends meet.

Cost of Living Payment (GOV.UK)

Official guidance on receiving extra payments if you are entitled to certain benefits or tax credits.

Free School Meals (Oxfordshire)

Information and application process for benefits-related free school meals within the county.

Jobcentre Plus

Government-funded employment agency for job seekers and benefits support.

Universal Credit Helpline:
0800 328 5644

Connection Support

Specialist support for those in danger of losing their home. The team provides tools and guidance to help you avoid eviction and homelessness.

Office Address:
213 Barns Road, Cowley, Oxford, OX4 3UT

Phone: 01865 711267
Email: enquiries@connectionsupport.org.uk

Local Council Housing Support

Official Oxfordshire County Council resources for finding a place to live, housing options, and care home information.

See Saw

Specialist grief support for children and young people in Oxfordshire up to the age of 18, helping them navigate the loss of a loved one.

Barnardo’s

The largest children’s charity in the UK, dedicated to supporting families and protecting vulnerable children.

Childline

Free, private, and confidential help for young people in the UK.

Phone: 0800 1111

Citizens Advice

Independent advice on legal, debt, housing, and consumer problems.

• • National Website
• • Oxfordshire (except Cherwell)
• • Cherwell & West Northants

Early Years and Childcare

Help paying for childcare and claiming 30 hours free childcare in England.

Phone: 0300 123 4097

Oxfordshire Library Service

Find your nearest library and access local leisure and culture services.

EET Service (OXME)

Education, employment, and training support for young people in Year 11 and above.

SAFE!

Support for children and families affected by crime or abuse across the Thames Valley.

Phone: 0800 133 7938